Terms & Conditions

Welcome to Grass Ocean Trading (“we,” “our,” or “us”). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services. If you do not agree with these terms, please refrain from using our website.


1. General Overview

Grass Ocean Trading, established in 2021, is a leading flooring supplier headquartered in Qatar. We provide high-quality flooring solutions for residential and commercial clients, including artificial grass, vinyl flooring, SPC flooring, LVT flooring, laminate flooring, and more. By using our website, you acknowledge and accept the terms set forth herein.


2. Scope of Services

We offer a wide range of products and services, including but not limited to:

  • Artificial Grass
  • Vinyl Flooring
  • Gym & Sports Flooring
  • Deck Flooring
  • SPC Flooring
  • LVT Flooring
  • Laminate Flooring
  • Carpet Flooring
  • Wood Flooring
  • Rubber Flooring
  • Wall Cladding
  • PVC Flooring
  • and, much more…

Our products are sourced from reputable manufacturers in India, Turkey, China, and Europe, ensuring compliance with international quality standards. We also provide installation and maintenance services as required.


3. Use of Website

By accessing our website, you agree to use it only for lawful purposes and in compliance with these terms. You must not:

  • Use the website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorized access to the website or any associated systems or networks.
  • Use the website for any fraudulent or harmful activities.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Grass Ocean Trading or its content suppliers. You may not reproduce, distribute, or exploit any content from this site without prior written permission.


5. Pricing and Payment

All product prices are displayed on our website and are subject to change without notice. We strive to ensure the accuracy of all prices but reserve the right to correct any errors. Payment terms and methods will be outlined at the time of purchase.


6. Order Policy

Orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. If your order is canceled, we will notify you and provide a refund where applicable.


7. Delivery and Installation

We offer delivery and installation services across Qatar and other GCC countries. Delivery timelines and installation schedules will be agreed upon at the time of purchase. Delays caused by external factors such as customs or natural disasters are not within our control, and we shall not be held liable.


8. Returns and Refunds

We aim to provide top-quality products and services. If you are not satisfied with your purchase, you may be eligible for a return or refund under the following conditions:

  • Products must be returned in their original condition within 7 days of purchase.
  • Custom or bespoke orders are non-refundable.
  • Installation fees are non-refundable once the service has been rendered.

9. Warranty

Our products come with warranties as specified by the manufacturers. Warranty coverage is limited to defects in materials or workmanship and excludes damage caused by improper installation, misuse, or neglect.


10. Limitation of Liability

Grass Ocean Trading will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services, except as required by applicable law.


11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.


12. Amendments to Terms and Conditions

We reserve the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.


13. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Qatar. Any disputes arising from or related to these terms shall be resolved in the courts of Qatar.


14. Contact Us

If you have any questions about these terms and conditions, please contact us:

Grass Ocean Trading (SR)
Address: Sheikh Zayed Road, Al Qouz First
Phone: +974 7742 8800
Email: grassoceantradingsr@gmail.com


By using our website, you confirm that you have read, understood, and agree to be bound by these terms and conditions.